Returns & Exchanges
At Reyna Signature, we want you to feel confident in every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items in their original packaging. Whether you need a different size or a different style, our team is dedicated to ensuring your complete satisfaction with your boutique experience.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original Reyna Signature packaging, ensuring all designer tags remain attached and the garment is in its original condition.
Ship It Back
Affix the prepaid shipping label provided via our portal to your package and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing