Frequently Asked Questions
Everything you need to know about shopping with Reyna Signature.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our size chart, as our signature fits may vary slightly between collections.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to initiate a refund or size exchange.
Are the materials used in Reyna Signature collections sustainable?
We are committed to ethical fashion. We prioritize high-quality, durable fabrics and work with certified manufacturers to ensure our production processes minimize environmental impact.
How can I track my package?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.